When I receive my order?
All physical orders are expected to be shipped out by December 1, 2022. Digital orders will be sent out in July.
Last updated: June 29, 2022 15:00
Backer Perks: I backed the campaign but haven't received my freebies. Who do I contact for them?
I am very thankful for all of the authors and their generous donation in providing free copies of their books to my readers, Emails will be sent to the backers with the information on how you can download your free books. Watch your email and expect to receive them in July 2022.
Last updated: June 29, 2022 15:02
Am I able to order more than one of any item?
Of course. Just click on the quantity button and increase the number. Should you have any problems or require more specialized help, please contact us.
Last updated: June 29, 2022 15:04
When will you release the ebook for Make Me Howl?
The ebook for Make Me Howl will be released in September 2022. The edition of Charming Like A Wolf is also a new edition, which will be released during the same month. The goal is to have all three books of the series ready for the fall release. You can preorder Whistling Wolf on the preorder page, as well.
Last updated: June 29, 2022 15:06
I ordered the case study. Will you be scheduling a chat or zoom call to talk to the authors and answer any questions we have?
It is my goal to create the case study and schedule a live chat where you can ask me any questions in regards to how I ran my Kickstarter, what I learned, and how I’d tweak the process for next time. Those who pledged for that level, or added it on, will be contacted for a zoom call so that we can discuss the details of the case study in more detail.
Last updated: June 29, 2022 15:09
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.